Who To Contact

What Level of Government Should I Contact?

The following will provide you with an overview regarding which level of government is responsible for which programs and services. If you don’t find what you’re looking for please contact our constituency office at 519-371-1059

Federal Government

MP Alex Ruff

• Anniversary, Birthday and Special Event Scrolls

• Banking Concerns and Issues

• Canada Pension Plan/Old Age Security

• Canadian Radio-Television and Telecommunications Commission (CRTC)

• Census

• Citizenship Issues

• Criminal Law

• Currency

• Employment Insurance

• Federal Income Tax and Canada Revenue Agency

• Foreign Policy and Foreign Relations

• Immigration/Sponsorship/Visitors Visas

• National Defence

• Passports

• Postal Service

• Social Insurance Numbers

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Provincial Government

MPP Rick Byers

• Anniversary, Birthday and Special Event Scrolls

• Birth/Death/Marriage Certificates, Change of Name Certificates

• Commissioner of Oaths

• Education

• Family Responsibility Office (FRO) Issues

• Health Cards and Ontario Health Insurance Plan (OHIP) Issues

• Information on government legislation and policy

• Provincial Highway Issues

• Provincial Insignia Pins for Special Occasions

• Natural Resources, Environment and Energy Issues

• Ontario Disability Support Program (ODSP) Issues

• Ontario Student Assistance Program (OSAP) Issues

• Power of Attorney Kits

• Trillium Drug Program Issues

• Workplace Safety and Insurance Board (WSIB) Issues

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Municipal Government

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• Animal Control

• By-Law Enforcement

• Subsidized Housing Issues

• Land Use Planning

• Local Public Transportation

• Local Roads and Snow Removal

• Noise Complaints

• Police and Fire Protection

• Property Taxes

• Services at Recreation Centres

• Waste Collection and Recycling

• Water and Sewer Services