Order Paper Question: Tax-Free Savings Account (TFSA) contribution room

With regard to the Tax-Free Savings Account (TFSA) contribution room being included on the Notice of Assessment (NOA) until February 2011: (a) what was the CRA's justification for removing the TFSA contribution room from the NOA; (b) has the CRA examined other methods to communicate the TFSA contribution room to those without access to the internet or phone services, and, if so, what methods have been examined, and why have they been implemented or not; (c) has the CRA received any complaints regarding the removal of the TFSA contribution room from the NOA since 2011; and (d) if the answer to (c) is affirmative, how many complaints were received, broken down by (i) province, (ii) federal riding adjusted to 2024 boundaries, (iii) communication medium (i.e. email, phone call, letter, etc.)?

Government response attached